Terms and Conditions

Higher Limits Trek & Expedition Pvt. Ltd. is a well – known Government Register Trekking Company in Nepal. We are trustworthy and fully committed to giving you the best services. We accept your bookings under the following terms and conditions.

Payment Policy

When you confirm the trip with us, we need scan copy of your passport and 20% advance deposit of the total price for flight tickets, hotel booking, and trekking permit process.

Payment of the Remaining Balance

You can pay the rest of 80 % balance upon arrival at our office, full payment is required before starting the trip, and for your last-minute booking, within a week, you need to pay the full amount of money as an advance. You can pay us through any of the following methods that are suitable for you.

Option 1: Secure Online Payment (Recommended)

• Pay securely through our website using our secure payment gateway. 
• We accept the following payment methods:
  • VISA
  • American Express
  • MasterCard
  • Union Pay
• Payment is fully encrypted and secure
• You will receive an instant payment confirmation email
• This is the fastest and most convenient option for you

Option 2: Pay upon arrival in Kathmandu (Cash)

• Pay in Cash at our office in Kathmandu upon arrival
• Payment must be made before your trek begins
• We will provide you with the receipt

Option 3: Bank Transfer

Payments can be wired by Bank Transfer, Western Union, MoneyGram, or Credit Card. Please, use any means of transfer according to your convenience. Our company’s Bank address and details for money transfer are below:

Please use any of the following bank accounts for your convenience. Telegraphic transfer to Higher Limits Trek & Expedition Pvt. Ltd.

OR

1. Bank service charge or any fees for transfer should be paid by the clients themselves at the time of deposit.
2. In addition, clients can make payments by credit card. Please fill out the form. For the payment by credit card, we only accept Master Card and Visa Card, and 4% extra will be paid by the clients themselves as a card processing fee.
3. After receiving a photocopy of your passport and 20% advance from you, we will send you the final confirmation receipt.

Risk & Liabilities

We are committed to providing the best services, which will give you a once-in-a-lifetime journey. In this connection, we perform our duties honestly & seriously to make your journey very smooth & pleasant. However, the entire program in Nepal/Tibet and Bhutan is conducted strictly under the rules and regulations of their own policies.

Therefore, Higher Limits Trek & Expedition Pvt. Ltd. and its related organization shall not be responsible for any changes in the itinerary due to unavoidable circumstances such as govt. restriction, landslide, road blockage, flood, snow, political unrest, cancellation of flight, delay, sickness or accident, any extra cost incurring there of shall be borne by the clients. So it is most advisable that clients have full insurance against medical and personal accident risk. Cancellation insurance is also most recommended.

Cancellation Policy

If our clients are not able to make their trip or want to cancel their program due to any unavoidable circumstances, the following charges will be made for the trip cancellation.

1. Less than 60 days in advance: 20%
2. Less than 45 days in advance: 25%
3. Less than 30 days in advance: 50%
4. Less than 15 days in advance: 75%
5. Less than 10 days in advance: 80%
6. One or after the starting date: No refund will be made.

Travel insurance

Our clients must have a complete travel insurance package. Their insurance must cover against medical, personal accident, emergency Helicopter rescue evacuation, trip cancellation, loss of gears and, natural calamity, theft of or damage to baggage and personal effects etc.

Passport and Visas

All our clients must have a valid passport with at least 6 months' validity from the return date. Nepalese visas can be obtained from the Nepalese Consulate in your country or upon arrival in Kathmandu Airport.

Program Change/Delay

The itinerary can change without notice due to unavoidable circumstances beyond our control, like weather Hazards, Landslides, Political Unrest, Road Blockage, Avalanches, Sudden Sickness, finishing your trek earlier due to personal reasons, etc. The program can be modified as per the interest of the clients, and if Higher Limits Trek cancels your trip due to unavoidable circumstances like War, Natural Disasters, Political Unrest, Bad Climate etc, HLT would be happy to refer you to an alternative trip of a similar standard, but there will not be any refund of the money you have paid in either case. Also, we are happy to keep it preserved for your next time, but not longer than one year.

Flight Delay

Flights by plane and helicopter are prone to cancellations and delays due to notorious weather in remote areas and sometimes operational complications, which could happen in particular in the Everest region, Lukla Flight, the Annapurna Region Jomsom Flight, the Dolpa, Simikot, and Jumla region, etc. When these flights are considered in the itinerary, it is also recommended to carry extra money to buy food and accommodations in case of delays. Higher Limits Trek will not be responsible for these additional expenses or costs incurred from lost connections, so plan accordingly. Trekking in the remote areas or in as described above, especially during unusual seasons, you’re highly advised to reserve extra days to prepare for some delays and avoid frustrating consequences. In case of delay in flight prior to trek departure or at the end of the trek, you need to make your own accommodation and food costs by yourself.